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Terms of Use

Effective date: June 17, 2026 · Last updated: June 17, 2026

1. Agreement to These Terms

These Terms of Use (the "Terms") are a legal agreement between you and Kairos Salt Holdings LLC and its subsidiary Neustac LLC, which operates the Neustac brand (together, "Neustac," "we," "us," or "our"). They govern your access to and use of the website at https://neustac.com and any related pages we operate (collectively, the "Site"). The "Site" does not include the third-party scheduling page hosted at get.neustac.com, or other third-party services, which are governed by their own terms (see Section 9).

By accessing or using the Site, you agree to these Terms and to our Privacy Policy and AI Notice, each of which is incorporated here by reference. If you do not agree, do not use the Site.

2. Eligibility

The Site is intended for business users and for individuals who are at least 18 years old (or the age of majority in your jurisdiction, if higher). By using the Site, you represent that you meet this requirement and that you are using the Site for business or professional purposes.

The Site is directed to a United States audience and is not intended for children. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information through the Site, contact us at [email protected] and we will delete it.

3. The Site and Our Services

Neustac is an AI consulting firm. We provide two-week operational mapping engagements and done-for-you implementation, including AI agents, automations, browser tools, and integrations built inside the tools our clients already use. Our clients include small businesses and law firms.

The Site is a marketing and informational website only. It describes who we are and what we do, and it invites you to contact us or book a discovery call. The Site does not itself deliver any consulting services, does not give you an account, and is not a software product, platform, or application. Some of the Site's content is created with the help of AI; see our AI Notice.

The primary call to action on the Site is a link to an external scheduling/booking tool (currently hosted at get.neustac.com and powered by a third-party provider) where you may book a discovery call. The Site may, now or in the future, also offer a contact form. Information you submit through those touchpoints is handled as described in our Privacy Policy.

We may change, suspend, or discontinue any part of the Site at any time without notice. We are not liable to you for any change to or discontinuation of the Site.

4. Separate Client Agreements Control (MSA / SOW Precedence)

These Terms govern your USE OF THE SITE ONLY. They do not govern, and are not an offer to provide, any paid consulting services.

Any paid engagement with Neustac is governed solely by a separate written agreement that you and Neustac sign, such as a Master Services Agreement ("MSA") and one or more Statements of Work ("SOW"), together with any data processing or confidentiality terms in those agreements (collectively, the "Client Agreements"). The Client Agreements are the complete and controlling agreement for the services they cover.

If there is any conflict or inconsistency between these Terms and a signed Client Agreement, the signed Client Agreement controls with respect to the services it covers. Nothing on the Site, and nothing in these Terms, is an offer capable of acceptance, a promise to provide services, a quote, or a modification of any Client Agreement. No Client Agreement is formed by your use of the Site, by submitting a form, by booking a discovery call, or by any communication that is not a signed written agreement.

Handling of data and confidential information within a paid engagement is governed by the applicable Client Agreement (including any data processing terms), not by these Terms or the Site Privacy Policy.

5. Informational Only — Not Legal, Tax, or Professional Advice; No Relationship Formed

Everything on the Site is provided for general informational purposes only. It is not legal, tax, accounting, financial, compliance, or other professional advice, and you should not rely on it as such. You should obtain advice from your own qualified professionals before acting on anything you read here.

Neustac is NOT a law firm and does not provide legal advice or legal representation. Although our clients include law firms, nothing on the Site is the practice of law, and nothing here should be read as legal guidance. We are an AI consulting firm; our services are technical and operational, not legal.

No attorney-client, fiduciary, advisory, consulting, or other professional relationship is created by your viewing the Site, reading its content, contacting us, submitting a form, booking a discovery call, or otherwise communicating with us. A professional or consulting relationship with Neustac arises only when, and only to the extent that, you and Neustac sign a Client Agreement (see Section 4).

Do not send us confidential, privileged, or sensitive information through the Site, a contact form, or a discovery-call booking. Because no relationship has been formed at that stage, any unsolicited information you send is NOT treated as confidential and is NOT protected by any duty of confidentiality or privilege. We do not intend to collect privileged client matter, sensitive personal data, or any client's confidential information through the public Site, and you should not transmit any.

6. Intellectual Property and Your Limited License

The Site and its contents — including text, copy, graphics, logos (including the Neustac mark), photographs, layout, design, code, and the selection and arrangement of all of the above (the "Content") — are owned by Neustac or its licensors and are protected by copyright, trademark, and other laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the Site for your own internal, informational, and evaluation purposes. This license does not let you, and you agree not to: copy, reproduce, republish, distribute, sell, license, frame, mirror, or create derivative works from the Content; use any Content for commercial purposes other than evaluating Neustac's services; scrape, harvest, or use automated means to extract data from the Site, except (i) a search engine indexing the Site in the ordinary course, or (ii) the automated search-engine and AI access expressly permitted in Section 7; or remove or alter any copyright, trademark, or other proprietary notice.

"Neustac" and our logos are our trademarks. You may not use them without our prior written permission, except to refer to Neustac fairly and accurately. All rights not expressly granted are reserved.

7. Acceptable Use

When you use the Site, you agree NOT to:

  • use the Site for any unlawful purpose or in violation of these Terms or any applicable law;
  • attempt to gain unauthorized access to the Site, its servers, or any connected systems or networks;
  • interfere with or disrupt the Site, including by introducing malware, viruses, or harmful code, or by overloading, flooding, or attacking the Site;
  • probe, scan, or test the vulnerability of the Site or breach any security or authentication measure;
  • use any robot, spider, scraper, or other automated means to access the Site for any purpose without our written permission, except as expressly permitted in the "Automated and AI access to the public Site" paragraph below;
  • reverse engineer or attempt to derive source code from any part of the Site except to the extent applicable law prohibits that restriction;
  • impersonate any person or entity or misrepresent your affiliation; or
  • use the Site to send spam, or to collect or harvest information about other users.

We may investigate and take any action we consider appropriate for a violation, including restricting or terminating your access to the Site and reporting conduct to law enforcement.

Automated and AI access to the public Site. The pages of this public Site are meant to be found, indexed, summarized, and cited. As an exception to the automated-access limits above, we permit search engines, AI search and answer engines, user-directed AI assistants and agents, and AI model-training and grounding crawlers to access, index, cache, and use the publicly available pages of the Site, in each case to the extent allowed by our robots.txt file and by applicable law, and provided the access is in good faith, honors our robots.txt directives and reasonable rate limits, and does not disrupt or unduly burden the Site. This permission covers only the public marketing and informational pages; it does not grant any right to copy, republish, frame, or build competing or derivative works from the Content beyond fair and accurate reference, does not reach any non-public, gated, or back-end systems, and waives no other right we have. We may narrow or withdraw this permission at any time by updating our robots.txt file or these Terms.

8. User Submissions

The Site may let you send us information, for example through a contact form (if and when one is available) or by emailing us (a "Submission"). When you make a Submission, you represent and warrant that: (a) you have the right to provide the information; (b) the information is truthful and not misleading; (c) the information does not violate any law or any third party's rights (including privacy, confidentiality, or intellectual property rights); and (d) you are not sending spam, malware, or unsolicited advertising.

Do not include in any Submission: confidential or privileged information; another person's sensitive personal information; or any client matter you are not authorized to share (see Section 5).

You grant Neustac a non-exclusive, worldwide, royalty-free license to use, store, and process your Submission for the limited purpose of responding to you, evaluating a potential engagement, operating the Site, and complying with law. We are not obligated to keep any Submission confidential, except as required by a signed Client Agreement, by our Privacy Policy, or by applicable law. We are not responsible for, and disclaim liability for, any Submission you choose to send.

If you send us feedback, ideas, or suggestions about the Site or our services, you agree we may use them without restriction or obligation to you.

9. Third-Party Links, Tools, and Services

The Site links to and relies on third-party services that we do not control. These include, among others: an external scheduling/booking tool (currently hosted at get.neustac.com and powered by a third-party booking provider) where you can book a discovery call; our hosting provider; and, if and when a contact form is added, an email-delivery provider. The Site also plans to add advertising and conversion-measurement tools (such as Google Ads tags and the Meta Pixel).

These services are governed by their own terms and privacy policies, not by these Terms. When you click out to the booking tool, you leave the Site and your information is collected and handled by that third-party provider under its own terms and privacy policy. We do not control, endorse, or assume responsibility for any third-party site, tool, content, product, or practice, and we are not liable for any loss or damage arising from your use of them. Please review their terms and privacy policies.

How these third-party tools collect and use information is described in our Privacy Policy. These Terms do not duplicate those privacy disclosures; the Privacy Policy is the operative notice for data collection and sharing.

10. Disclaimer of Warranties (AS-IS)

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, NEUSTAC DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

NEUSTAC DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT IS ACCURATE, COMPLETE, CURRENT, OR RELIABLE. ANY RELIANCE ON THE SITE OR ITS CONTENT IS AT YOUR OWN RISK.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you. This disclaimer is intended to be enforced to the fullest extent permitted by applicable law.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEUSTAC AND ITS OWNERS, MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, NEUSTAC'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID NEUSTAC FOR ACCESS TO THE SITE (WHICH IS ZERO FOR A FREE MARKETING SITE) OR (B) ONE HUNDRED US DOLLARS (US $100).

CARVE-OUT — LIABILITY THAT CANNOT BE LIMITED: NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, FRAUD OR FRAUDULENT MISREPRESENTATION, OR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE. THE CAP AND EXCLUSIONS ABOVE DO NOT APPLY TO THOSE.

This limitation applies regardless of the legal theory (contract, tort, statute, or otherwise) and survives termination of these Terms. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

12. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Neustac and its owners, members, officers, employees, contractors, and agents from and against any third-party claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of the Acceptable Use section (Section 7); (b) your violation of any applicable law or any third party's rights; or (c) any Submission you make. We will promptly notify you of any claim for which we seek indemnification, and we may participate in, and at our option assume the defense and control of, any such matter with counsel of our choosing, in which case you agree to cooperate; we will not settle any claim in a way that imposes a non-indemnified obligation on you without your consent, which will not be unreasonably withheld. This section survives termination of these Terms.

13. Governing Law and Venue

These Terms, and any dispute arising out of or relating to them or to the Site, are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules. You agree that the exclusive venue for any dispute will be the state courts located in Sheridan County, Wyoming and the federal courts of the United States District Court for the District of Wyoming, and you consent to personal jurisdiction there.

14. Dispute Resolution

Informal resolution first. Before starting any formal proceeding, you agree to contact us at [email protected] and try in good faith to resolve the dispute informally for at least 30 days.

If we cannot resolve it informally. Any dispute that remains will be handled exclusively by the courts identified in the Governing Law and Venue section above. We have chosen not to require binding arbitration for use of this Site.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the revised Terms here and update the "Last updated" date at the top. Changes apply prospectively from the date we post them. Your continued use of the Site after we post changes means you accept the revised Terms. If you do not agree to a change, stop using the Site. We encourage you to review these Terms periodically.

16. Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or, if it cannot be modified, severed from these Terms. The remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and AI Notice, are the entire agreement between you and Neustac regarding your use of the Site, and they supersede any prior or contemporaneous understandings about the Site. This section does not affect, limit, or supersede any signed Client Agreement, which controls for the services it covers as described in Section 4. Our failure to enforce any provision is not a waiver of it. Section headings are for convenience only and do not affect interpretation.

18. Assignment

You may not assign or transfer these Terms, or any rights or obligations under them, without our prior written consent, and any attempt to do so is void. We may assign these Terms, in whole or in part, to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets, without your consent. These Terms bind and benefit the parties and their permitted successors and assigns.

19. Contact

Questions about these Terms? Contact us:

  • Email: [email protected]
  • Operator: Kairos Salt Holdings LLC
  • Mailing address: 1309 Coffeen Avenue, STE 1200, Sheridan, WY 82801
  • State: Wyoming (state of formation and operation)

20. Effective Date

These Terms are effective as of June 17, 2026 (last updated June 17, 2026).